Returns & Exchanges
At Windsor Plywood, we stand behind our quality finishing products and lumber. If you are not completely satisfied with your purchase, you may return unused, stock items in original condition within 30 days for a full refund or exchange.
Verify Eligibility
Ensure your items are in resalable condition, in original packaging, and not custom-cut or special orders, as these are final sale.
Gather Documentation
Locate your original sales receipt or invoice, as proof of purchase is required for all refund and exchange transactions.
Visit Your Local Store
Bring the product and documentation to the specific Windsor Plywood location where the original purchase was made.
Receive Your Refund
Once inspected by our staff, your refund will be processed back to the original method of payment, excluding any delivery fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing